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AUTHOR(S): Hugh Xuechen Liu, Christian Wagner
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ABSTRACT We conduct a multiple case study of technology disrupting employment relationships in the early era of the automobile (1903-1912), of e-business (1995-2000), and of data science (2010-now). In each era, technology experts used their expertise of a new high-demand technology to bring chaos and redefine interaction boundaries between them and their employers, thereby gaining significant benefits and redefining relationships with their employers. Through a structured literature review, we identified six key concepts and a pattern of the disruption. Based on the findings, we provide a critical review of technology-enabled disruption theories, the structuration theory framework, the chaos theory and the turbulent environment theory. We finally propose a full map that technology enables the employment relationship disruption harnessed by experts and managers, bringing chaos and turbulence |
KEYWORDS socio-technical transformation, disruptive technology, employment relationship, structuration theory, chaos theory, turbulent environment, multiple case study |
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Cite this paper Hugh Xuechen Liu, Christian Wagner. (2021) Technology Disrupts Employment Relationships and Brings Chaotic Turbulence in High-tech: A Multiple Case Study Approach. International Journal of Economics and Management Systems, 6, 419-439 |
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