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AUTHOR(S): Gordan Akrap, Dragan Mišetić
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ABSTRACT Information manipulation, disinformation, and unprofessional and potentially tendentious unrecognized interference in the decision-making process are a serious threat to every stakeholder of business processes. Manipulation of (dis)information by government institutions (especially judicial ones) endangers economic entities and processes by directly and indirectly influencing managers and the decision-making process. This applies both to the content and the timing of decision-making. Bosnia and Herzegovina is a country that is still in the process of transition thirty years after the war and in a very bad economic and social state. Factors that affect the current economic situation include challenging social conditions, the consequences of the 1991–1995 war, an unfavorable business climate, and slow economic reforms. It is also no better to restructure other parts of the state system that affect the daily activities of its residents, primarily restructuring the judicial system, i.e. eliminating shortcomings and superficialities in the work of the institutions of that system. The mentality and actions inherent in totalitarian systems should be eliminated. International institutions, the scientific and professional public, and participants in economic flows in Bosnia and Herzegovina (hereinafter referred to as BiH) continuously warn of the superficialities, shortcomings, and work of parts of the BiH judicial system, which is why there is no effective legal protection that investors and businessmen have in democratic systems. In such circumstances, it is extremely difficult and unsafe for economic entities, as well as management and management structures in BiH to perform their daily activities. This article provides an overview of a judicial case that, when compared to the reports of international organizations on the state of the judicial system in BiH, is an example of how tendentious, unprofessional, and unconscionable behavior endangers investments and economic processes, how (dis)information is manipulated and consciously used as a means of achieving one's goals. After years of persisting in the indictment allegations that they knew from the beginning were not completely reliable, after 10 years of trial, they withdrew all charges, thus ending the process. In those ten years of the process, the company's management staff was burdened with additional investment of time and resources in defending against the accusations, because during that time there was also material and reputational damage to the company. The prosecution and its employees, who persisted with accusations for ten years before withdrawing them, faced no consequences. |
KEYWORDS information, disinformation, management, judicial system, BiH, OSCE, Rumsfeld Matrix, information environment manipulation |
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Cite this paper Gordan Akrap, Dragan Mišetić. (2025) Manipulating the information environment to the detriment of business process stakeholders in Bosnia and Herzegovina. International Journal of Economics and Management Systems, 10, 404-420 |
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