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AUTHOR(S): Dalmie Shahrul Suryati Binti Azmee, Nurmunirah Binti Azami, Hanifah Binti Moksin, Premanisha Nair Mayakrishnan, Lavanya Kassinathan, Vincent Raj Sebaskin, Vasantha Kumar Perisamy, Devakumaran Arumugam
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TITLE Factors Affecting Intention to Adopt E-Payment Amongst Polytechnic Students In Malaysia |
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ABSTRACT Vast growth in Information technology has impacted many changes in people’s lifestyles. Digitization has compelled to switch the payment system up the world from paper, and coins, with individuals beginning to move towards the computerized or e-payment system as it was quick, advantageous, and beneficial for people, and associations. The study aims to identify the factors affecting the intention to adopt e-payment among polytechnic students in Malaysia. The study was conducted to identify whether the factors of performance expectation, effort expectation, social influence, and facilitating conditions will affect the intention to adopt e-payment among polytechnic students in Malaysia. The sample of the study is 379 respondents of students studying at polytechnics in Malaysia. The research instrument used was a Likert scale questionnaire. The results were analyzed through the statistical package for the social sciences (SPSS) to measure the significant relationship between the study variables. The finding of the study revealed that all four factors of performance expectation, effort expectation, social influence, and facilitating condition of polytechnic students in Malaysia have a significant relationship towards intention to adopt e-payment. The results of this study also enable electronic money issuing companies, to be more aware of aspects that could improve in promoting or implementing appropriate marketing strategies to increase the interest of the community's intention to use electronic money as a medium for future micropayment transactions. The original study focused only on the students of polytechnics in Malaysia and could have further broadened to other Universities and colleges in Malaysia. |
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KEYWORDS Performance expectation, effort expectation, social influence, facilitating condition, intention to adopt the e-payment system, and unified theory of acceptance and use of technology (UTAUT) |
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Cite this paper Dalmie Shahrul Suryati Binti Azmee, Nurmunirah Binti Azami, Hanifah Binti Moksin, Premanisha Nair Mayakrishnan, Lavanya Kassinathan, Vincent Raj Sebaskin, Vasantha Kumar Perisamy, Devakumaran Arumugam. (2022) Factors Affecting Intention to Adopt E-Payment Amongst Polytechnic Students In Malaysia. International Journal of Education and Learning Systems, 7, 202-210 |
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