Dorina Xheraj-Subashi



The Transformation of Museum Dialogue During the Covid-19 Crisis

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Museums as cultural institutions encourage daily dialogue and provide a sense of inclusiveness. Their mission is to enhance cultural participation and interaction for people of all ages. When the Covid-19 virus appeared for the first time in the city of Wuhan (China), in December 2019, no one thought that it would continue and take on the global proportions of a pandemic, which would defeat any form of thinking and behavior. Furthermore, it was not known to what extent the impact of such a pandemic would be destructive in different sectors and fields, and one of them would be the cultural sector, specifically museum institutions. With a great speed, everything ceased working, not in the human aspect, but in that of interaction, travel, entertainment, desire and interest to discover the world and delve into new knowledge and cultures. The digital surveys, observations, organization of online meetings and investigations from several museum’s Facebook are used as primary resources for the analyzing how museums healed the barriers of dialogue from physical to digital environment, transforming practices and looking to inclusiveness of the digital audience.


dialogue, Covid-19, museum, initiative, digital, pandemic


Cite this paper

Dorina Xheraj-Subashi. (2023) The Transformation of Museum Dialogue During the Covid-19 Crisis. International Journal of Cultural Heritage, 8, 1-6


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