oalogo2  

AUTHOR(S): 

Amanjot Kaur Gill

 

TITLE

Youth Buying Behaviour Towards Smartphone’s: A Study in Ludhiana City

pdf PDF

ABSTRACT

The perception of customers regarding smart phones is progressively becoming an issue of study for marketing research professionals. Consumer behaviour regarding perception towards smart phone’s, buying choices; to post-usage behaviour is a subject of research for marketers. India is a standout amongst the developing economies due to its high growth rate, large population, high aspiration levels, increasing disposable incomes, and a large proportion of population being below thirty five. With a constant increment in disposable incomes, there is likely to be an increase in yearning of young consumers towards consumer products like smart phones. Smartphone is not only considered as a basic phone in its utility but also a complete entertainment package, business aid, as well as lifestyle statement. This study investigates the external and internal variables which aid in influencing the young purchaser acquiring a smart phone. This work also concentrates on purchaser state of mind towards smart phones and impact of brand on customers purchase decision as well as key components which influence consumer’s attitudes and practices towards smartphone buy.

KEYWORDS

Consumer Behaviour, Smartphone, Purchasing Attitude, Branding, Price, Consumer Preferences, Usage Behavior

REFERENCES

[1] Schneidawind, John, Poindexter Putting Finger on PC Bugs; Big Blue Unveiling, USA Today. p. 2B. 1992.

[2] Tajzadeh, Namin, A., A., Rahmani Vahid ; Tajzadeh Namin Aidin, The Role of Attitudes and Decision Making on Product Choice. Case Study: Cellular Phones, Academy of Marketing Studies, Vol. 12 No: 2, 2012.

[3] Rodolfo, Martínez, Gras, Eva Espinar Ruiz, Teenagers and the information and communication technologies in Spain, Journal of OBETS, Vol.7, No.1, 2012, pp. 109-122.

[4] Nasr, Azad and Maryam, Safaei, The impact of brand value on brand selection: Case study of mobile phone selection, Management of science letters Vol.2, No.4, 2012, pp. 1233- 1238.

[5] Nasr, Azad, Ozhan Karimi and Maryam Safaei, An investigation on marketing mix efforts on brand equity: An empirical investigation in mobile phone industry, Management of science letters, vol.2, No.4, 2012, pp. 1435-1440.

[6] Androulidakis, Kandus, Mobile Phone Brand Categorization vs. Users’ Security Practices, The Journal of engineering technology and applied science, Vol.1, No.2, 2011, pp. 30-35.

[7] Ahmed, Alamro, Jennifer, Rowley, Antecedents of brand preference for mobile telecommunications services, Journal of Product & Brand Management, Vol.20, No.6, 2011, pp. 475 – 486.

[8] Shakir Hafeez , SAF Hasnu, Customer Satisfaction for Cellular Phones in Pakistan: A Case Study of Mobilink, Business and Economic Research Journal,Vol.1,No.3, 2010, pp. 35-44.

[9] Brenda, Mak, Robert C., Nickerson, Henri, Isaac, A model of attitudes towards the acceptance of mobile phone use in public places, International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., Vol.6(03), 2009, pp. 305- 326.

[10] Asta, Salmi, Elmira Sharafutdinova, Culture and design in emerging markets: the case of mobile phones in Russia, Journal of Business & Industrial Marketing, Vol.23, No.6, 2008, pp. 384 – 394.

[11] Anne, Martensen, Tweens' satisfaction and brand loyalty in the mobile phone market, Young Consumers, Journal of Insight and Ideas for Responsible Marketers, Vol.8, No.2, 2007, pp. 108 – 116.

[12] Serkan, Aydin, Gökhan, Özer, Ömer, Arasil, "Customer loyalty and the effect of switching costs as a moderator variable: A case in the Turkish mobile phone market", Journal of Marketing Intelligence & Planning, Vol. 23 No. 1, 2005, pp. 89 – 103.

[13] Pratompong, Srinuan, Mohammad, Tsani Annafari, Erik, Bohlin, An analysis of switching behavior in the Thai cellular market, Emerald Group Publishing Limited, Vol.13, No.4, 2011, pp. 61 – 74.

[14] Fred, Robins, The marketing of 3G, Journal of Marketing Intelligence & Planning, Vol.21, No.6, 2003, pp. 370-378.

[15] Chu-Mei Liu, The effects of promotional activities on brand decision in the cellular telephone industry, Journal of product and brand management, Vol.11, No.1, 2002, pp. 42-51.

[16] Harsha, de Silva, Social Influence in Mobile Phone Adoption: Evidence from the Bottom of the Pyramid in Emerging Asia‖, USC Annenberg School for Communication & Journalism, Vol.7, No.3, 2011, pp. 1–18.

Cite this paper

Amanjot Kaur Gill. (2016) Youth Buying Behaviour Towards Smartphone’s: A Study in Ludhiana City. International Journal of Economics and Management Systems, 1, 243-251

 

cc.png
Copyright © 2017 Author(s) retain the copyright of this article.
This article is published under the terms of the Creative Commons Attribution License 4.0